Help center

Answers for administratorsand team members.

Find practical guidance for setup, secure launches, access, authentication and account recovery.

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Get productive without weakening controls.

Administrator setup

Create the workspace, enrol an authenticator, register resources and assign access.

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Team member setup

Accept an invitation, complete mandatory 2FA and open only assigned resources.

Browser extension

Install the Chrome or Edge extension, approve the destination and launch from My resources.

Troubleshooting

Common launch and access questions.

A resource is missing

Ask an administrator to verify your direct or group assignment and account status.

A launch does not fill

Confirm the extension is enabled, the destination is approved and the site did not change its sign-in form.

Authenticator unavailable

Use one unused recovery code or submit a reset request for administrator review.

Bring your client access into one controlled workspace.

Talk with PulseHireX about your users, client systems and security requirements.